Support Centre

Yes if you have a current Life Insurance or Over 50s Life Cover policy with the Post Office, Cover Today or Smart Insurance, and have received a referral fr...

No. the Nurse champion service is not an emergency or urgent medical serivice and should not be used if you need immediate medical attention. If you have an...

If, after you have arranged an appointment with a nurse, you need to cancel the apointment, please contact the nurse by respoinding to the appointment confi...

CP NURSING PRIVACY NOTICE A trading style of HPD Health Solutions Ltd September 2026   Version 2.1 This notice explains how CP Nursing collects and uses...

CP NURSING TERMS AND CONDITIONS Telephone healthcare navigation and support service September 2026   Version 2.0 These Terms explain the basis on which C...

To contact the Nursing Team or request a call back for the first time, you will need to register via the website. You will need your policy number and a va...

Once recruited, our nurses are subject to ongoing monitoring and quality assurance to ensure they maintain the knowledge, skills and professional standards ...

Our nurses are recruited through a rigorous two-stage interview process led by our Head of Nursing, alongside comprehensive HR and professional vetting proc...

Because of the personal data processed, CP Nursing has incorporated an appropriate level of security. To protect the confidentiality and integrity of your p...

There is no limit to the number of times you can access the Nurse Champion service in relation to a referral pathway. You can contact the Nurse Champion fo...