General

What are the service hours?
Your nurse champion is available: Monday to Friday 08:30 – 17:30 excluding Bank Holidays. 
Sat, 26 Sep, 2026 at 7:17 AM
What can I use the Nurse Support service for?
Following a referral from your GP or another recognised healthcare professional, the Nurse Support service provides telephone-based support and guidance to ...
Sat, 26 Sep, 2026 at 7:16 AM
What if I miss my appointment?
If you miss an appointment, your nurse will make contact to reschedule if required or you can contact the nurse by responding to the confirmation email.
Sat, 26 Sep, 2026 at 7:20 AM
What if I need to reschedule my appointment?
If, after you have arranged an appointment with a nurse, you need to reschedule, please contact the nurse by respoinding to the appointment confirmation ema...
Sat, 26 Sep, 2026 at 7:18 AM
What kind of things can I ask the nurse champion?
The Nurse Champion is here to listen, help you review your healthcare situation, and provide independent, unbiased support and guidance. You can talk to th...
Sat, 26 Sep, 2026 at 7:10 AM