Lloyds Pharmacy VideoGP will only share information with your GP if you want them to. You can change your preferences for this by sending the Lloyds Pharmacy Patient Advisory team a message in your Patient Record. You can access your Patient Record in the Online Doctor website, and you can use the same login information as in the app.

Are there any exceptions?
Sometimes our doctors might decide that they need to let your GP know about a treatment we’re giving you. But they’ll always let you know when they do this and talk to you about it during your appointment.